Introduction
Green Valley Homes ("we", "us", or "our") is committed to protecting the privacy of every visitor and prospective home-buyer who interacts with our website at greenvalleyhomes.in (the "Site"). This Privacy Policy explains what personal information we collect, why we collect it, how it is used, and the choices available to you.
By visiting our Site, submitting an enquiry form, requesting a callback, or downloading our brochure, you agree to the practices described in this Policy. If you do not agree, please refrain from using our Site.
We collect only the information necessary to provide you with details about our residential project — Green Valley Homes at Sector 35, Sohna, Gurugram — and to respond to your enquiries. We do not sell your personal data to third parties.
Information We Collect
We may collect the following categories of personal information when you interact with our Site:
Information You Provide Directly
- Full name, mobile number, and email address submitted via enquiry, callback, or download forms
- Your city or location if voluntarily shared
- Communications you send us via WhatsApp, call, or email
- Consent records when you authorise us to contact you via Call, SMS, Email, or WhatsApp
Information Collected Automatically
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent on page, and referring URL
- Cookie identifiers and session data (see Section 05)
How We Use Your Information
We use the information collected for the following purposes:
- To respond to your property enquiries and schedule site visits or callback requests
- To send you brochures, price lists, floor plans, and other project-related materials you requested
- To send promotional updates, new launch announcements, and offers related to Green Valley Homes via Call, SMS, Email, or WhatsApp — where you have provided consent
- To improve our website, resolve technical issues, and analyse user behaviour through analytics tools
- To comply with applicable Indian laws and regulations, including RERA requirements
- To detect, investigate, and prevent fraudulent activity or misuse of our Site
We will not use your information for any purpose that is incompatible with the purposes stated above without first obtaining your consent.
Sharing of Your Information
We do not sell or rent your personal information to any third party. We may share your information in the limited circumstances below:
- Channel Partners & Sales Representatives: Authorised representatives of Green Valley Homes who assist in responding to enquiries and scheduling visits
- Service Providers: Trusted third-party vendors (e.g., digital marketing agencies, CRM platforms, hosting providers) who process data on our behalf under confidentiality obligations
- Legal Obligations: Government authorities, regulators, or courts when required by applicable law or a valid legal process
- Business Transfers: In the event of a merger, acquisition, or restructuring, your information may be transferred to the successor entity
All third parties who receive your personal data are required to maintain its confidentiality and to use it only for the specific purpose for which it was shared.
Cookies & Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience and to measure website traffic.
- Essential Cookies: Required for the Site to function correctly; they cannot be disabled
- Analytics Cookies: Help us understand how visitors interact with our pages (e.g., Google Analytics)
- Marketing Cookies: Used to deliver relevant advertisements across platforms such as Google and Meta
You may disable non-essential cookies through your browser settings at any time; however, this may affect certain features of the Site. By continuing to use our Site, you consent to our use of cookies.
Data Security
We implement reasonable technical and organisational security measures to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction. These include:
- SSL/TLS encryption for data transmitted between your browser and our servers
- Access controls limiting data access to authorised personnel only
- Regular review of our data collection and storage practices
Please note that no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. We will notify you of any significant data breaches as required by applicable law.
Your Rights & Choices
Subject to applicable Indian law, you have the following rights in relation to your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to correct inaccurate or incomplete information
- Deletion: Request the deletion of your personal data where we no longer have a lawful basis for processing it
- Opt-Out: Withdraw consent to receive marketing communications at any time by replying "STOP" to any SMS or contacting us directly
- DNC/NDNC Registration: Please note that by submitting an enquiry form on our Site, you consent to receiving communications from us even if your number is registered on the National Do Not Call registry
To exercise any of the above rights, please contact us using the details in Section 08. We will respond to your request within 30 days.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us:
Green Valley Homes
📍 Sector 35, Sohna, Gurugram, Haryana, India
We aim to respond to all privacy-related enquiries within 30 business days.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically.